Banking & insurance

We believe we can help the Banking & Insurance industry to evolve, organize and structure itself with our products

Queue management

A fundamental element

We segmented this technologic system in three distinct areas - waiting lines, personalized attendance and communication:

- A system based on lines elevates your customer experience, it allows organization and measurement of waiting times and other statistic elements necessary to analyse and manage each step of the service.
- A system of Self-Service Contact Center concedes you a direct and on point attendance of your customer.
- At last, a system focused on Communication allows you to advertise products or services, while giving queue status information in a local TV channel or display, and therefore promoting customer relationships. Besides the advocating and streamlining of attendance, this system translates the services transparency and efficiency, which provokes a positive and credible impact on your costumers.

Benefits

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Knowledge

Know who does what, where and with who

Efficiency

Increases attendance efficiency permanently

Organization

Reduce disorganization, waiting lines

Satisfaction

Reduce client dissatisfaction

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Our commitment

Help Institutions to elevate their service.

Customer relationship management

A crucial system

In the insurance activity sector betting on a CRM system is crucial for managing intermediaries. Usually the access to each insurer doesn't allow viewing global information about a customer. Proside's solution gives a real management of every business life circle, customer's acquisitions, sales and after sales services. A system like this leads to a closer and reliable relationship based on a more personalized attendance, particularly when it comes to payments and insurance casualties.