|
Banking & Insurance We believe we can help the Banking & Insurance industry to evolve |
|
Banking & Insurance We believe we can help the Banking & Insurance industry to evolve, organize and structure itself with our products
|
|
Banking & Insurance We believe we can help the Banking & Insurance industry to evolve, organize and structure itself with our products
|
|
Queue Management |
| A Gestão do Atendimento constitui um dos elementos fundamentais quer para a Banca, quer para a atividade seguradora. Neste sentido, segmentamos este sistema tecnológico em três áreas estratégicas: as filas de espera, o atendimento personalizado e a comunicação.
Queue Management is one of the fundamental elements in banking and insurance activity. This being said, we segmented this technologic system in three distinct areas: waiting lines, personalized attendance and communication. A system based in waiting lines allows an attendance and costumer experience improvement. Through call organization and measurement of waiting times and other statistic elements, necessary to analyse and manage each step of the service, the implementation of this system will reduce waiting time while increasing attendance efficiency. A system of Self-Service Contact Center concedes you a direct and on point attendance of your customer. At last, a system focused on Communication allows you to advertise products or services, while giving queue status information in a local TV channel or display, and therefore promoting customer relationships. Besides the advocating and streamlining of attendance, this system translates the services transparency and efficiency, which provokes a positive and credible impact on your costumers.
|
|
|
|
Queue Management Queue Management is one of the fundamental elements in banking and insurance activity. This being said, we segmented this technologic system in three distinct areas: waiting lines, personalized attendance and communication. A system based in waiting lines allows an attendance and costumer experience improvement. Through call organization and measurement of waiting times and other statistic elements, necessary to analyse and manage each step of the service, the implementation of this system will reduce waiting time while increasing attendance efficiency. A system of Self-Service Contact Center concedes you a direct and on point attendance of your customer. At last, a system focused on Communication allows you to advertise products or services, while giving queue status information in a local TV channel or display, and therefore promoting customer relationships. Besides the advocating and streamlining of attendance, this system translates the services transparency and efficiency, which provokes a positive and credible impact on your costumers.
|
|
|
|
Document Management |
|
|
| A good Document Management System avoids too bureaucratic and complicated processes that would lead you to inefficiency and low levels of productivity. Our solution grants easy and quick access to the information based in a single and centred document and process archive. Through this system, integrated with Microsoft Office tools, and through manageable levels of security, it's possible to quickly access citizen information without having to depend on others.
|
|
|
|
Document Management A good Document Management System avoids too bureaucratic and complicated processes that would lead you to inefficiency and low levels of productivity. Our solution grants easy and quick access to the information based in a single and centred document and process archive. Through this system, integrated with Microsoft Office tools, and through manageable levels of security, it's possible to quickly access citizen information without having to depend on others.
|
|
CRM - Patient Relationship Management
|
| Implementing a Customer Relationship Management (CRM) system optimizes your resources, maximizes efficiency and reinforces proximity with your customer, gives a personalized service, through an integrated information system.
In the insurance activity sector betting on a CRM system is crucial for managing intermediaries. Usually the access to each insurer doesn't allow viewing global information about a customer. Proside's solution gives a real management of every business life circle, customer's acquisitions, sales and after sales services. A system like this leads to a closer and reliable relationship based on a more personalized attendance, particularly when it comes to payments and insurance casualties.
|
|
|
|
CRM - Patient Relationship Management Implementing a Customer Relationship Management (CRM) system optimizes your resources, maximizes efficiency and reinforces proximity with your customer, gives a personalized service, through an integrated information system. In the insurance activity sector betting on a CRM system is crucial for managing intermediaries. Usually the access to each insurer doesn't allow viewing global information about a customer. Proside's solution gives a real management of every business life circle, customer's acquisitions, sales and after sales services. A system like this leads to a closer and reliable relationship based on a more personalized attendance, particularly when it comes to payments and insurance casualties.
|
|
|
|
Web |
 |
|
Proside is focused on redesigning and implementing new business processes integrating financial processes with online platforms.
|
|
|
|
WEB Proside is focused on redesigning and implementing new business processes integrating financial processes with online platforms.
|
| Some references within this industry | ||||||
 |
 |
 |
 |
|||
| Some references within this industry | ||||||
|
|
|
|
|||
CONECTE-SE A NÓS
2024 PROSIDE CONCEPÇÃO E IMPLEMENTAÇÃO DE SOLUÇÕES INFORMÁTICAS, LDA. All rights reserved